Your reputation compounds while you sleep — or it doesn't exist yet. There's no third option. Which is true for you right now? …more
mashley.com ↗
I’ve spent the better part of 25 years trying to understand two things: which problems are worth solving, and what is the simplest way to solve them. That pursuit has led me to start companies, build products, teach entrepreneurship, coach hundreds of founders, and participate in four startup exits—one as a founder and three as an advisor. Along the way, I noticed a pattern. Founders are usually very good at solving problems. The trouble is that we’re often solving the wrong ones. What looks like a sales problem might really be positioning. A marketing problem might begin with not understanding the customer. An execution problem might simply be too many priorities competing for attention. I came to think of this as finding the problem under the problem. When you find it, complicated decisions get simpler, teams align, and a surprising amount of work disappears. Today I coach founders and startup teams around the world to do exactly that. Sometimes it’s a team scaling a company worth billions. Sometimes it’s one person turning what they know into a consulting business. The scale changes, but the work is remarkably similar. Find the problem worth solving. Find the simplest way through it. Then get on with the work that matters.
When a coach or consultant tells me their positioning is fuzzy, they usually want to fix the words. A better tagline. A sharper sentence. A cleverer hook. That almost never works, because vague positioning isn't a writing problem.
It's a customer-understanding gap.
You can't describe who you help clearly when you're not yet clear on who they are. No amount of wordsmithing rescues a message you haven't earned by knowing the person on the other end. Positioning is an output of customer discovery, not a copywriting exercise.
So when someone's stuck, I don't ask "what do you do?" That question sends people straight back into their own head — to titles, methods, and adjectives. I ask two different ones instead.
Who is this actually for? Not a demographic. A person you could name, with a problem they'd describe in their own words.
And what were they doing about it before they found you? The workarounds, the half-measures, the thing they already tried that didn't stick. That's where the real language lives — the words your best clients use for their own problem, before you dress them up.
Answer those two honestly and the positioning tends to write itself. You stop reaching for clever and start repeating what you've actually heard. Evidence beats invention. A sentence built from a real client's words lands because someone already lived it.
The clever version impresses you. The accurate version gets remembered by the person it's for.
So here's the question I'd genuinely like you to answer: what's the one client you do your best work for — and what were they doing before they found you?
#IndependentConsultant #Coaching #Positioning #CustomerDiscovery #IdealClient …more
Positioning isn't who it's for. It's who you're willing to turn away. Can't name that? You haven't positioned it yet. …more
This is how you create great content for your customers - be specific, generous, and valuable.
Elizabeth Greenfield runs a functional wellness practice. Her ideal clients are people dealing with exhaustion, weight gain, and feeling wired despite doing everything right. Classic signs of chronic stress.
She could post generic wellness tips. Drink more water. Get more sleep. Eat better.
Instead, she publishes content that connects stress to something most people don't know about: how cortisol alters DNA methylation and accelerates biological aging at the cellular level.
That level of specificity does two things.
First, it signals expertise. It shows she understands the root cause, not just the symptoms.
Second, it attracts the right people. Someone who's tried everything and still feels terrible is going to stop scrolling when they see content that explains why nothing has worked.
This is the pattern I see in content that actually converts.
It's not about being everywhere or posting every day. It's about understanding your audience well enough to name the problem they're experiencing in a way that makes them feel seen.
If you're struggling to figure out what to post, start here:
What's the specific problem your ideal customer is dealing with right now? Not the surface-level frustration. The underlying issue they might not even have words for yet.
Then create content that connects the dots.
You don't need a big budget or a content team. You need clarity on what your audience is trying to solve.
If you want help translating that into a repeatable content workflow, comment and I'll reach out.
https://www.lizgreenfield.com/blog-1-1/h08r5dhgllb0kfyalh0zrty7ukbgic …more
Told 3 times, May 20, 2026 – Aug 4, 2026
· LinkedIn · Open
I've launched four companies. Each one taught me something different about marketing.
But the lesson that shows up every single time is this: the product rarely loses. The story does.
At my second company, we had a genuinely better product than the competition. Better features, better pricing, better support. We still struggled to get traction for the first year.
When I finally sat down and rewrote our messaging, I realized what was wrong. Everything we said described what we built. None of it named the problem our customer was already losing sleep over.
The fix was simple but not obvious: lead with the pain, not the product.
Before: "We help companies manage distributed teams more efficiently."
After: "Your best people are burning out because they're spending half their day coordinating instead of building."
Same product. Completely different response.
The rule I now follow for every piece of marketing copy: if you could put your competitor's logo on it and it would still make sense, rewrite it. Your message should only work for you.
What's the last message you changed that had a bigger impact than you expected?
· LinkedIn · Open
The post that earns a hundred likes from other consultants is often the same one that wins zero clients.
When you're new to being visible, you write toward the approval that feels safest. Other people in your field. Former colleagues. The peers whose respect you spent a career earning. They understand your shorthand. They nod at the clever framework. They leave the generous comment that makes posting feel worth it.
But the client you want is almost never in that room.
It looks like a content problem. It's actually a customer-understanding problem. Writing for your friends, you reach for what impresses people who already know the field. Writing for your customer, you reach for the thing keeping them up at 2am — described in the plain words they'd actually use, not the vocabulary of your profession.
Those two audiences want opposite things. Your peers want to see how much you know. Your customer wants to feel understood. The more you optimize for the first, the more invisible you become to the second, because sophistication reads as noise to someone who just wants their problem named.
Read your last five posts and ask who would nod hardest. If it's people who could do your job, you're writing for the wrong room. If it's people who'd hire you, you're getting warm.
The fix isn't louder or more polished. It's a smaller, clearer picture of one person you're trying to help, and the discipline to write to them even when the applause comes from somewhere else.
When you catch yourself writing for the room instead of the client, what usually pulls you back?
#IndependentConsultant #Coaching #Positioning #CustomerDiscovery #ThoughtLeadership
A resume is a list of claims. A body of work is evidence. The market has quietly stopped trusting the first and started reading the second.
For most of your career, your judgment was vouched for by things around you. The title said you were senior. The company's name meant the work found you and the brand stood behind it. Your reputation lived inside the building, in the heads of the people who watched you do the work. A resume was enough because it pointed back to institutions that carried the weight for you.
Then you left. The title, the brand, the internal reputation — that whole apparatus stayed behind. And a resume, on its own, is a set of assertions a stranger has no reason to believe.
Here's the shift underneath it. Professional identity moved from private to public. People used to bring you in on the strength of where you'd been. Now they want to see how you think before they ever reach out. Not a claim that you're good. Evidence, out in the open, that they can read for themselves.
That's what a body of work is. A post that walks through how you'd approach a messy problem. A talk. A teardown of something in your field. Each one is a small piece of proof, and over time they add up to something a resume can't produce: a picture of your judgment that the right client can study before they spend a dollar.
This is why visibility isn't vanity. You're not performing. You're building the evidence that used to be someone else's job to provide, so the right people can see how you think and decide they want you in the room.
What's one piece of work that brought you a client — a post, a talk, a teardown? And what made it land?
#IndependentConsultant #Coaching #GoingIndependent #PersonalBrand #ThoughtLeadership …more
Your first clients came easy. That's exactly why the next ones feel impossible.
When you went independent, the phone rang. A former colleague needed help. Someone who'd watched you work for years passed your name along. Within a few months you had your first handful of clients, and it felt like proof the whole thing would work.
Here's what actually happened. You didn't build a way to win clients. You cashed in years of goodwill, all at once. Every person who'd seen you deliver inside the org, every bit of trust you'd earned over a career, converted into work the moment you were available to hire.
That's a stockpile, not a pipeline. A stock is finite. It draws down. You spend it faster than you notice, because it arrived without any effort you could repeat. When it runs low, there's nothing underneath to refill it. The well was full the day you started on your own. It doesn't refill on its own.
A pipeline is different. It refills because you built the thing that fills it. Two parts do most of that work.
Positioning people can repeat. Your old network vouched for you from memory. Strangers can't. If someone can't say in one sentence what you do and who it's for, the recommendation stops at "they're great" — which wins no one.
Visibility beyond your circle. The people who already know you are a fixed number. Growth lives with the people who don't, and they only find you if you're somewhere they can watch how you think.
The trap isn't that you did anything wrong. The first wave working is the very thing that convinces you nothing needs to change. Then it quietly runs dry, and it looks like the market cooled, when really the well just emptied.
Genuine question: how did your first three clients actually find you, and has that kept working?
#IndependentConsultant #Coaching #GoingIndependent #Positioning #PersonalBrand …more
Everyone going independent gets the same advice: own your authority. Be the expert. Command the room. The most convincing builder I listened to this month argued the opposite.
Tom Shen made the point in Episode 7 of the Inspiring Founders podcast, and it's stuck with me since. His exact words: "I believe that the heart of an entrepreneur starts with humbleness."
Read that as weakness and you'll miss it. It's not self-doubt. It's positioning yourself to learn from everyone around you. Tom's version: when you're the dumbest person in the room, you absorb the most. Humility doesn't get celebrated in entrepreneurial circles — not because it's soft, but because it doesn't look like winning. It just happens to be what makes winning possible.
I think this lands hardest for the people I work with — coaches, consultants, and advisors who spent a career somewhere the authority came with the title. When you go out on your own, that authority doesn't come with you. The learning posture does. The faster you trade "I already know this" for "show me what I'm missing," the faster the transition goes.
Ego tells you to have the answers. Humility gets you the ones that actually matter.
What's one belief about going independent that humility has forced you to revisit?
#IndependentConsultant #Coaching #GoingIndependent #PersonalBrand #ThoughtLeadership …more
A short one to close the month.
I've spent July writing about positioning, focus, and what it takes to turn what you know into a business that wins clients. So here's the question I'd actually like you to answer:
What did you have to unlearn when you went out on your own?
The habits that made you great inside an organization — trusting the work to find you, staying modest about your wins, letting the company's brand do the talking — are often the exact habits that stall an independent practice.
I'll go first: I had to unlearn building quietly. For years my work spoke through companies and products. On my own, invisible good work is just invisible.
Your turn. What did you have to unlearn — or what are you still unlearning? I'll read and reply to every answer.
#IndependentConsultant #Coaching #GoingIndependent #PersonalBrand …more
Hashtags are a small thing that quietly tells you something bigger: most founders are still managing their presence one post at a time, in their head, instead of turning what they've learned into a system.
Here's what I mean. Every channel has its own unspoken rules. LinkedIn suppresses reach on posts that push people off-platform, so links belong in the first comment, not the body. Hashtags work differently on LinkedIn than they do on X — a handful of categorization tags at the end here, almost none there. None of that is complicated. It's just a set of preferences you have to remember and apply, every single time, forever. That's exactly the kind of repetitive judgment that never gets done consistently when it lives only in your head.
So I recorded a short walk-through of how I actually run this inside Claude.ai, driving Radi8 directly. In it I check how I've been using hashtags, set hashtag preferences per channel, walk through my scheduled LinkedIn and X posts to add them, and turn "move the LinkedIn link into the first comment" into a standing preference so I never have to think about it again.
The point isn't the tool. It's the shift underneath it. I'm not asking AI to decide what to say or how to sound — that's mine. I'm asking it to remember my rules and apply them the same way every time, so consistency stops depending on my memory on a busy Tuesday. AI amplifies the preferences, focus, and voice you feed it. It doesn't invent them. That's why the founders getting real leverage from it aren't the ones automating the most — they're the ones who got clear on their own rules first, then handed the execution off.
I am the founder of Radi8, so this is me sharing the journey in public, not a pitch. Happy to point anyone who's curious in the right direction.
For the founders here: how much of how you show up online lives as an actual repeatable system versus a decision you re-make from scratch every time you post?
#Founders #Startups #Entrepreneurship #AIforBusiness #MarketingSystems …more
This post has video.
Watch it on the channel.
Told 4 times, May 30, 2026 – Jul 30, 2026
· LinkedIn · Open
Thursday I was in San Jose facilitating a workshop on AI and social media marketing.
I pivoted about ten minutes in.
The room was full of aspiring and early-stage business owners — people who've been pouring everything into getting their business off the ground. As I looked around, it became obvious the AI demo wasn't what they needed most.
So we went back to basics. Brand and voice. Defining your customer. Understanding what a marketing funnel actually does — and why none of the tools matter until that foundation is solid.
After the session, several people came up and shared their stories. One founder had been trying to get his business off the ground for 18 months and couldn't figure out why nothing was gaining traction. He hadn't yet clearly defined who his customer was, what problem he was solving, or why anyone should choose him over the alternative.
I've seen this pattern for 25 years. These aren't rookie mistakes. They're the gaps that never get addressed when you're just trying to survive the launch.
The most sophisticated AI in the world won't fix a messaging problem. It'll just make the wrong message louder.
If you're an early-stage founder who needs a room of people who get it — join the Inspiring Founders community on Skool. Free, no pitch, just founders helping founders.
👇 https://www.skool.com/inspiring-founders-5861/about
· LinkedIn · Open
When Claude has an outage, I book a tee time.
That's half a joke. The other half is the actual point.
My LinkedIn presence runs on an AI system now. It drafts in my voice, stays on brand, and keeps me visible on the weeks I'm heads-down with clients. When the model goes down for an hour, nothing urgent breaks. I go hit a few balls, and it's back before I've three-putted.
Here's the part people miss when they hear that. The AI isn't what makes it work. What makes it work is everything underneath it: a clear picture of who I serve, the problems they'd describe in their own words, the way I think about their work. Feed a tool that, and it amplifies it. Feed it a vague "I help people grow," and you get vague content, faster.
I watch a lot of coaches and consultants reach for AI hoping it will hand them a strategy. It won't. It can't decide who you're for or what you stand for. That's still your job, and it's the part nobody taught you inside the org, where the brand behind you did the vouching. Get that decision sharp, and a tool can turn it into consistent visibility while you do the work you're actually great at.
The tee time is real. So is the reason I can take it.
If you've tried using AI for your own content: did it save you time, or mostly make the missing message more obvious?
#IndependentConsultant #Coaching #AIforBusiness #Positioning #PersonalBrand
· LinkedIn · Open
Most founders I talk to already know they should be more visible. What they can't do is make it sustainable.
You write one good post, it lands, and then three weeks vanish because the actual business needs you. The intention was never the problem. The system was.
I've watched this quietly stall otherwise strong companies — not because the founder has nothing worth saying, but because turning hard-won expertise into a consistent, on-brand body of work is real work, and it's the first thing to fall off a busy week.
AI changes the math here, though not the way most people assume. It won't invent your positioning or your point of view. Feed it a blurry message and it will produce blurry content faster. But once you're clear on your promise and your voice, it can take the part that used to eat your week — drafting, designing, scheduling — and compress it into something you can actually keep up with.
That's what I'm walking through in a live workshop.
📅 July 23rd, 11am
💻 Online — join from anywhere
Hands-on, we'll cover:
• Generating posts that sound like you, not like a robot
• Creating brand-aligned images without a designer
• Scheduling a full month of content in about 30 minutes
It's built for founders who are tired of starting from zero every week and want a repeatable system — not another burst of activity that never compounds.
Seats are limited. Register with the link in the comments.
#Founders #Startups #Entrepreneurship #AIforBusiness #MarketingSystems
A few weeks of teaching. One small offer today.
If you're a coach, consultant, advisor, or fractional executive building a business of your own — and something isn't moving the way it should — book 30 minutes with me and ask me anything about your business.
No pitch. No discovery interrogation. Just a working session on your hardest current question: positioning that won't sharpen, feast-or-famine months, an offer that gets compliments but never clients, a message that lands in the room and disappears online.
What you'll leave with: a clearer read on the real problem (it's usually one level below the one you brought), and one or two concrete next steps you can act on this week.
Why I do this free: it's how I'd want to evaluate an advisor myself. Watch how someone thinks before you decide anything. If it's useful, there are ways to keep working together. If the 30 minutes is all you need, that's a good outcome too.
I made this leap myself. Sold my company, built a consulting practice, learned most of these lessons at full price. The whole point of the call is that you get them cheaper.
Link to book is in the first comment. Bring your hardest question.
#IndependentConsultant #Coaching #ConsultingBusiness #GoingIndependent …more
In 25 years I've watched founders quietly kill good ideas and pour a year into bad ones — for the exact same reason. They never separated the idea from the way it was framed.
When a project stalls, the instinct is to read it as an effort problem. Work harder. Add a hire. Run one more push. But most stalled projects aren't stuck at the effort level. They're stuck at the root-problem level — and no amount of effort fixes a problem you've diagnosed wrong. You just get to the wall faster.
There are really only two reasons a project won't move, and they look identical from the inside:
The idea is wrong. There's no real problem underneath it, or no one who'll pay to solve it. Effort here is expensive theater.
The framing is wrong. The problem is real and worth solving — but you've aimed it at the wrong buyer, entered through the wrong door, or described it in words that don't match how anyone actually experiences it. Effort here isn't wasted; it's just pointed at the wrong target.
The trap is that both feel the same. Both produce silence, flat numbers, and a team that's working hard with nothing to show. So before you spend more, the question isn't "how do we push harder?" It's "which of these two am I actually looking at?"
Here's the diagnostic I run:
Does the problem exist when you're not in the room? A real problem shows up in what people already do — the workarounds, the spreadsheets, the money they're spending to cope. If the problem only appears when you pitch it, you likely have an idea problem, not a framing one. Effort won't save it.
Change the words, not the product — does the response change? Describe the same thing to the same person using their language, their trigger, their stakes. If a sharper frame suddenly gets nods where you got blank stares, the idea was never the issue. The framing was.
Follow the "no." When people pass, are they saying "I don't have that problem" or "I have it, but not like that / not from you"? The first is an idea signal. The second is a framing signal — and it's fixable without starting over.
Would a different buyer make this obvious? Sometimes the idea is right and the audience is wrong. Moving the same solution to a segment that feels the pain acutely turns a hard sell into an easy one. That's framing, not effort.
The reason this matters: the cost of confusing the two is enormous. Treat a framing problem as an effort problem and you burn a year grinding on something that only needed a repositioning. Treat an idea problem as a framing problem and you keep polishing the message on a thing the market was never going to buy.
Clarity here is cheaper than persistence. Diagnose the root before you spend the next quarter on the symptom.
So a question worth sitting with this week:
The project that's stalled right now — are you actually sure it's a bad idea, or have you just never tested whether it's a framing problem wearing a bad-idea disguise? …more
Told 2 times, Jul 17, 2026 – Jul 28, 2026
· LinkedIn · Open
Before a client builds anything — the new website, the course, the funnel, the rebrand — I ask the same questions. Most projects don't survive them. That's the point.
Coaches and consultants are builders by nature. When growth stalls, the instinct is to make something: a new offer, a new content plan, a new brand. Building feels like progress. Building the wrong thing is the most expensive form of standing still.
So before anything gets built, I ask:
Who exactly is this for? I want a person you could name, with a problem they'd describe in their own words. A demographic doesn't count.
What evidence says they want it? Behavior is evidence: what they already do, already pay for, already work around. Encouragement from friends is not.
What are they doing about this problem today? If the answer is "nothing," be careful. People who live comfortably with a problem rarely pay to solve it.
Why you? What in your background makes you the credible one, and can a stranger see that credibility, or does it live only in your head?
What's the one constraint? If everything feels equally important, nothing is. Name the single thing that, once moved, unlocks the rest.
Clients sometimes get frustrated at this stage. They came with a solution, and I keep questioning the diagnosis. That's the job. A sharper problem definition beats more effort every time, and it costs a lot less than finding out after launch.
Which of these would be hardest for you to answer with real evidence today?
#IndependentConsultant #Coaching #CustomerDiscovery #IdealClient
Busy founders and stalled founders often look identical from the outside. Both are working constantly. The difference is what happens to all that effort.
Here's the pattern I've watched for 25 years: activity that isn't built on a system doesn't compound. You do the outreach, the post, the follow-up, the demo — and then next week you start from zero and do them all again. It feels like progress because it's exhausting. But nothing accumulates. You're not building an engine; you're pushing the car.
A system is just the opposite. It's a motion you run once, learn from, and improve — so the next turn is a little sharper than the last. That's what compounding actually is: the same effort producing more each time because the thing underneath it is getting better.
The trap for a stalled founder isn't laziness. It's the opposite. There's so much motion that you can't tell which of it is worth turning into a system and which is just noise burning the hours.
Here's the filter I use. One question separates the signal from the noise:
Which single motion, if it got 20% better every time we ran it, would change the trajectory of the business?
That's the one to systematize. Not the ten things that feel urgent — the one whose improvement curve actually bends the outcome. Usually it's unglamorous: how you talk to customers, how a lead becomes a conversation, how you decide what to build next. Almost never the thing that's loudest on your calendar.
Then be honest about the rest. Most of what fills a stalled founder's week is motion that will never compound no matter how well you execute it. That's not a productivity problem you fix with a better tool or another hire. It's a focus problem. Cutting it isn't losing ground — it's freeing the attention the one motion needs to become a real system.
The uncomfortable part: you can't systematize everything, and trying to is its own form of noise. Compounding demands you pick.
So the question worth sitting with this week:
Of everything you're doing right now, which one motion is actually worth turning into a system — and what would you have to stop doing to give it the attention it needs?
#Founders #Startups #Entrepreneurship #FounderLessons #GrowthStrategy …more
Told 3 times, Jun 15, 2026 – Jul 27, 2026
· LinkedIn · Open
Across four companies and 25 years, my go-to-market got better every time. Here's the most important thing I learned.
Stop trying to do everything at once.
Most growth problems look like marketing problems.
But when I dig in with founders, the issue is usually lack of focus.
Too many audiences.
Too many messages.
Too many priorities.
Too many opportunities.
What actually works: one audience segment, one message, one channel, one objective. Run it long enough to learn something.
The lesson isn't about marketing.
It's about decision-making.
The companies that grow fastest are often the ones that say no most often.
What's one thing you're working on right now that you know should probably wait?
· LinkedIn · Open
Most stuck practices aren't under-resourced. They're over-complicated.
I see it with almost every coach and consultant I advise. Three audiences. Five offers. Two newsletters, a podcast idea, a course half-built, a website redesign in progress. Everything is "almost working," which is another way of saying nothing is.
When growth stalls, the instinct is to add more: channels, offers, effort. After 25 years of building companies, I trust the opposite pattern. Momentum comes from removing decisions. A few things running well compound faster than many things running at half strength.
A practice has one engine: a clear person, with a clear problem, hearing a clear promise, through one reliable channel. Everything beyond that is optional until the engine runs. Most of what fills a stuck practice-owner's week is complexity that will never compound no matter how well it's executed.
Here's the exercise I run with clients. List everything you're doing to grow. Then ask one question of each item: if this got 20% better every month, would it change the trajectory of my business? Most items fail the test immediately. The one or two that pass — that's the business. The rest is noise wearing a to-do list.
Cutting will feel like retreat. Give it two weeks and it starts to feel like focus.
What's the one decision that, if you made it this week, would unblock everything else in your practice?
#IndependentConsultant #Coaching #ConsultingBusiness #GoToMarket
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