How to catch the problems that never announce themselves: go looking for the silence.
The worst bug I ever shipped didn't crash anything... it just kept trying. A channel connection expired and the app kept publishing against a dead token. Nothing alerted. From the outside it looked like the posts were going out. They weren't.
The same silence shows up in a practice. The proposal you never heard back on. The client who went quiet and you assumed was busy. Silence gets read as fine, and it almost never is.
Genuine question — what in your business would go wrong for weeks before anyone told you?
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