Elizabeth Greenfield reframed it for me: "everything internally and externally is giving us feedback on where we truly want to go." What looks like friction in your practice might really be a signal. Want to work through yours? https://calendly.com/foclarity/30min …more
mashley.com ↗
I’ve spent the better part of 25 years trying to understand two things: which problems are worth solving, and what is the simplest way to solve them. That pursuit has led me to start companies, build products, teach entrepreneurship, coach hundreds of founders, and participate in four startup exits—one as a founder and three as an advisor. Along the way, I noticed a pattern. Founders are usually very good at solving problems. The trouble is that we’re often solving the wrong ones. What looks like a sales problem might really be positioning. A marketing problem might begin with not understanding the customer. An execution problem might simply be too many priorities competing for attention. I came to think of this as finding the problem under the problem. When you find it, complicated decisions get simpler, teams align, and a surprising amount of work disappears. Today I coach founders and startup teams around the world to do exactly that. Sometimes it’s a team scaling a company worth billions. Sometimes it’s one person turning what they know into a consulting business. The scale changes, but the work is remarkably similar. Find the problem worth solving. Find the simplest way through it. Then get on with the work that matters.
When a Facebook Page connection failed in Radi8, my software told people the same thing every time: you don't have the right admin role.
It was right... sometimes. But under that one message were three different failures, and two had nothing to do with anyone's permissions. So the message sent people off to fix something that wasn't broken — and quietly told them the problem was them.
I went looking for the real cause. Now it names which of the three actually hit. Fixes like that land in hours, not release cycles.
This isn't really about software. When your process fails a client, whose fault does your language imply? "You didn't send the intake form" and "my intake form is confusing" are the same event described by two different people. Default blame is a design choice... usually one nobody examined.
Genuine question — where does your process quietly blame a client for something you could have made clearer?
Link in the first comment.
#IndependentConsultant #Coaching #Solopreneur #CustomerDiscovery #Positioning …more
It’s time for my daily dose of marketing caffeine. Today I’m talking about the customer journey and the theory of constraints. First, what is the theory of constraints? To keep it really simple, it’s a bottleneck that’s preventing you from achieving your goal. For example, if you want to pour soda from a bottle into your glass it has to pass through the bottleneck. You can’t pour it any faster because the bottleneck is small. But the interesting thing is actually how most people try to solve this problem. They get a bigger mug, they shake the bottle, they ask someone else to do it!! It doesn’t matter what you change, if you don’t deal with the bottleneck you can’t speed up the process.
Now what does that have to do with marketing and the customer journey?
Your customer is on a journey right now. First they need to become aware of your product or service. Then they can consider and compare you to arrive at a buying decision. If you’re a good fit you acquire them and take their money. Then they move to the adoption phase, they start using your product or service. If they’re happy they end up at the end of their journey in the advocate stage where they tell others.
This journey has a bottleneck. It’s different for each business, and only you know where it is. The key is for you to put all your energy into fixing the bottleneck, nothing else. If you’re successful the bottleneck will change and you can repeat the process.
Where people go wrong is they put energy into marketing that has zero impact on the bottleneck.
If nobody knows about you, it doesn’t matter how good your product is. …more
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Told 2 times, Oct 2, 2026
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A bigger mug won't help you pour soda faster. Neither will shaking the bottle. 🥤
The bottleneck sets the speed. Same with your customer journey: awareness → consideration → purchase → adoption → advocacy.
Find your bottleneck. Put all your energy there. Repeat.
If nobody knows about you, it doesn't matter how good your product is.
Where's your bottleneck? 👇
#Marketing #CustomerJourney #TheoryOfConstraints #SmallBusiness #Entrepreneurship #Consulting
Your credentials aren't what win the client. They help. They're just not the thing that tips the decision.
I learned this slowly, against my own instincts. My brain always wants to go to the facts and the data... and I miss the story completely. Every single time.
Nobody buys an outcome in the abstract. People buy themselves into a story they can see themselves in. A prospect doesn't need your framework first... they need to meet someone who started right where they're standing now.
The method is simpler than it sounds: ask a real client, with their permission, where they were when you started, what changed in the middle, and where they landed. Capture it in their own words. That's the most useful marketing you'll ever do.
Your data earns the trust. Their story is what gets someone to reach out.
If you want help finding and shaping that story, grab 30 minutes with me... link in the first comment.
#IndependentConsultant #Coaching #Solopreneur #Messaging #PersonalBrand …more
How to keep your practice from stalling: get as good at winning clients as you are at the work. Being brilliant in the room won't make payroll on its own... took me years to learn that. Full conversation: https://youtu.be/bb9n-CnDGVA …more
The 24-hour close made her cringe every time. Elizabeth Greenfield's fix wasn't a better script... it was trading selling for service: just helping someone see if you fit. Want to talk it through? https://calendly.com/foclarity/30min …more
Saeed Amidi calls parts of his story lucky.
The rug merchant who happened to offer him a room. The chance meetings that opened doors. He tells it like the breaks just showed up.
Listen closer and there's more to it. He planned to stay in Jeddah two weeks. He stayed 45 days. He put himself where the opportunity was, and he didn't leave until he understood the problem he was there to solve. When the break came, he was already in the building, ready to take the next step.
It took me years to really get this. Luck isn't something you schedule... but you can put yourself where it tends to happen, keep taking the simplest next step, and be ready to act when it shows up.
For first-time founders, that might be the most useful thing to know about luck.
What's one step this week that would put you in the room?
Watch Saeed tell it himself: https://youtu.be/bb9n-CnDGVA
#Founders #FirstTimeFounders #Startups #Entrepreneurship …more
Coaches and consultants kept asking us to put Radi8 on Instagram and Facebook, too.
So we fixed it.
Instagram and Facebook are now part of Radi8 Individual plans. The same voice. Staying on-brand. Showing up where your people already are.
If getting visible and staying consistent is the part nobody taught you... this is a good place to start.
#IndependentConsultant #GoingIndependent …more
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There are millions of people who don't want to build companies with hundreds of employees.
They want to build a great business around something they're exceptionally good at.
They want to coach. Consult. Practice. Create. Build. Teach.
They want to own their work, their time, and ultimately more of their lives.
But there's a catch.
The moment you become independent, you inherit all the responsibilities that used to belong to an organization.
You don't just have to be great at your craft.
You have to build a brand. Find an audience. Create demand. Write. Design. Make videos. Understand social media. Learn new software. Develop a strategy. Execute it consistently. Figure out what's working. Then wake up tomorrow and do it all again.
A large company solves this with people.
It has strategists, marketers, copywriters, designers, video producers, social media managers, analysts, agencies, and software.
The independent person has one... you.
Radi8 exists for the independent! For you!!
Radi8 changes the economics of what one person can accomplish.
For the first time, an individual can have access to capabilities that once required an organization. Yes, there's ChatGPT, Claude, Grok, Muse, etc...
But access to ChatGPT and Claude isn't enough. AI alone won't solve your problem.
Most people don't want to become prompt engineers. They don't want to stitch together fifteen AI tools. And they aren't dreaming of becoming content creators.
They want to do the thing they're great at... and build a successful independent business around it!
That's why I built Radi8.
Radi8 takes the capabilities that once required a marketing organization and puts them behind the individual.
It learns who you are, what you believe, what you're building, who you're trying to reach, and what you're trying to accomplish.
Then it helps develop the strategy and increasingly does the work required to execute it. Do it together, or let Radi8 run with it, you decide.
Radi8 doesn't turn you into a marketer. It's not going to turn you into a famous content creator.
It helps you share your expertise with the people who need to know about you.
I believe AI can fundamentally change the relationship between individuals and organizations.
A person shouldn't need a company behind them to have the capabilities of a company behind them.
That's the future I'm building toward.
Independence. Freedom. …more
"I didn't know how to run a business."
Liz Greenfield, after 25 years as a nurse, in her first stretch out on her own.
She's honest on this episode about all of it. The morning she rolled out of bed and realized the paycheck had stopped. Undervaluing herself. A speaking coach telling her, point blank, that she wasn't ready.
None of that is a nursing problem. It's the half nobody teaches you inside an organization.
Watch the episode:
https://youtu.be/vXDMfaJVcNQ
Like it, comment, subscribe... it genuinely helps the show reach the next person who needs to hear it. All episodes at inspiringfounders.com
#IndependentConsultant #GoingIndependent #Positioning #CoachingBusiness …more
Radi8 not has a Record feature where you can make talking head videos in one take! Try it out. …more
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I want more people to try Radi8. So I'm putting 30 days free on the table, on me.
Sign up by September 30, 2026 and you get a promo code for 30 days free. Every feature in Radi8, nothing held back.
I'm doing this because a month is long enough to feel a real difference, not just poke around and forget about it. By the end of 30 days you'll have a working brand that's clear, focused, and actually sounds like you. You'll see how easy it is to create authentic posts for all your channels, generate images and carousels, and schedule them out into the future so you don't have to remember. You'll turn a long piece of content into short-form posts with a few clicks. You'll run Radi8 right inside Claude and ChatGPT, so you can work and post straight from chat. You can even generate a month of posts in advance, so you don't have to live online.
Sign up by September 30th and grab your 30 days: https://www.radi8.com/welcome
Offer ends September 30th.
#IndependentConsultant #Coaching #Solopreneur …more
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