A few weeks ago I ran a test on my own company. I asked ChatGPT, Claude, and Perplexity the questions our buyers actually ask — "best AI tool for a consultant who wants to post on LinkedIn," "Hootsuite alternatives for a solo founder." Radi8 didn't come up once. That stung. But it confirmed something I've been telling founders for a while: the way buyers form trust has changed, and most of us are still optimizing for the wrong reader. Here's the trap. We spent months building positioning for humans — clever, memorable, deliberately set apart from the category. Great for a landing page. Invisible to the machine doing the recommending. An AI doesn't search your clever sentence. It breaks the question into plain category words and recommends whoever consistently shows up for them. Clever positioning wins the click. Category language wins the citation. But the real lesson isn't an AI trick. It's the thing I keep coming back to: your brand is your promise, and a visible, consistent body of work is now the evidence people — and their AI — use to decide whether to trust you, long before the first conversation. When your story isn't consistent everywhere, the machine has nothing solid to cite. I wrote up the whole thing — what we found, why it happened, and what we're changing — in public: https://www.radi8.com/blog/show-up-when-buyers-ask-ai-for-recommendations A question for the founders here: have you checked what the AI assistants say about your company when someone asks for a recommendation in your category? What did you find?